Date of Revision: Monday 17th March 2025
LUXGF (the "APP") is an online chat application that uses artificial intelligence algorithms to generate virtual and fictional characters (the "AI Companions"). The APP also generates images and messages, so that you can chat with the AI Companions. Parts of the Services offered by the APP may require you to create a user account. For purposes of this Privacy Policy, "you" and "your" means you as the user of the APP.
1. Introduction
LUXGF is dedicated to protecting your privacy and providing a safe, enjoyable experience with our AI Companions. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or use our application and services. By accessing or using LUXGF, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
- User-Provided Information: When you create an account, we collect only the data necessary to enable secure authentication, provide our services, and communicate with you.
- Chats with AI Companions: To provide and improve our AI Companion experience, we store chats between you and your AI Companions.
- Automatically Collected Information: We may collect technical information such as browser type, operating system, and the date/time of your visits to optimize and improve our services. This data is not linked to individual user identities unless necessary for providing our core services.
3. How We Use Your Information
- To Provide Our Services: We use the information collected to generate AI Companions and improve your interaction with LUXGF's features.
- Service Improvement: We analyze usage patterns, troubleshoot technical issues, and continually refine LUXGF to maintain and enhance functionality.
- Compliance with the Law: We strictly adhere to applicable laws. Any data we collect is used only as outlined in this Privacy Policy and with your consent.
- Prohibited Uses: We do NOT use your data for targeted advertising, selling to data brokers, determining credit-worthiness, or creating marketing databases beyond what's necessary for our core AI Companion functionality.
4. Sharing and Disclosure of Information
- No Selling of Personal Data: We do not sell, rent, or share personal data with third parties for commercial gain.
- Service Providers and Functionality: We may share anonymized or aggregated information with select third-party service providers that help us operate and improve LUXGF. These providers are contractually obligated to protect your data and to use it only to perform services on our behalf.
- Legal Compliance: We may disclose information if required by law, court order, or subpoena, or when we believe it is necessary to comply with legal obligations or protect our rights.
- No Unauthorized Transfer: We do not transfer your user data to any external parties except as needed to provide or improve LUXGF's functionality or as required by law.
5. Data Retention and Deletion
We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy and as permitted by law. Once we no longer need the data for these purposes, or if we receive a valid deletion request:
- Anonymization or Deletion: We will anonymize your personal information so that it no longer identifies you, or we will securely delete it.
- User Data Deletion Requests: To request deletion of your data, please contact our support team at contact@luxgf.love. We will respond to such requests promptly and in accordance with applicable laws.
6. GDPR and Your Rights
If you are a resident of the European Union, you are protected by and enjoy additional rights under the European Union's General Data Protection Regulation 2016/679, also known as GDPR. These rights include:
To exercise these rights, please contact our support team using the information provided in the Contact Us section.
- The right to access your personal information
- The right to rectify inaccurate information
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
7. Children's Privacy
LUXGF is not intended for children under 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete such information as soon as possible.
8. Data Security
We employ industry-standard security measures to safeguard your data, including encryption of information in transit and at rest, where applicable. While no security system is entirely foolproof, we regularly review and enhance our safeguards to protect your data to the fullest extent possible.
9. Third-Party Links
The APP may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of those third parties when you visit their websites or use their services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Date of Revision" at the top of this page. If material changes are made that require your consent, we will notify you directly, such as via email or a prominent notice in our application, in accordance with legal requirements.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or LUXGF in general, please get in touch:
- Email: contact@luxgf.love
By using LUXGF, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Thank you for trusting us with your information.